Any individual who is not invited by the Facilitator/Mentor but downloads the app and registers on their own is called a Random User. Such users who register by selecting your Church/Group are displayed in User Management with the status “Random”.  

When such a Random User registers, the Facilitator receive an email with the user's details. The Facilitator must call the user and verify if the user is known and genuine. This process is to prevent people with ill intent from entering the network. After verifying, the Facilitator can approve and invite the users within a team.

1. Go to App Administration/User Management.

2. Search for the Random user with the information received in the email. 

   

3. Call and verify the user’s identity. 

4. Check for available licenses before inviting the user.

5. Click on the edit icon at the right end of the random user. 

6. Change the Role to Team Leader / Team Member.

   

7. Select an existing Team from the dropdown, or create a new Team from Team Management.        

   

8. Click Save, then confirm the pop-up.

   

9. Now the user status is changed to Invited

   

10. An invitation email is sent to the random user with an Activation Code.